You already use Facebook Messenger to communicate with your friends, now you can use it to communicate with your customers, too.
We’ve been working closely with the team at Facebook to build a better, more personal way for you to stay in touch with customers, one that moves you out of their cluttered inboxes and into a more intimate space. This new integration makes it easy for you communicate with your customers in real-time, answer questions or recommend products, and build stronger, one-on-one relationships, all from within Messenger.
Bringing you and your customers together in one place, where you can deliver a unique and deeply personal customer experience, is the first step in makingconversational commerce a part of how we shop.
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